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Wellstar Health System

Digital Transformation

Innovation Consulting
User & Market Research
Commercial Strategy
Business Model Innovation
Digital Transformation
Digital Strategy
Product Design
Architectural Design

Bringing the digital operating model to life.

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Wellstar Health System has embraced a transformative approach to healthcare delivery through its Digital Operating Model (DOM), a bold strategic initiative that integrates digital tools, content, and services across operations, spaces, and company culture.

As part of our multi-year partnership, Cactus has helped Wellstar’s senior leadership bring the DOM strategy to life, supporting over 50 simultaneous initiatives—from telemedicine and remote patient monitoring to digital health products. Cactus’ role includes providing strategic advisory and planning as well as conceptualizing, prototyping, and implementing new technologies and patient experiences. This holistic, multi-faceted approach ensures that digital transformation is not just about products, but about reshaping the entire Wellstar ecosystem of care.

From the earliest stages of ideation, we work with Wellstar senior leadership to envision how new technologies, products, and digitally-enabled models of care connect to the Wellstar brand and future strategic destinations. Each idea is an opportunity for the system to make a leap forward in the experience it delivers to users, whether they're members of the clinical team, or individuals seeking care.